Our clients have access to our secure cloud-based platform as a 24/7 interactive means for our clients to:
request service and/or information,
track licensure and credentials,
schedule and monitor hours,
keep track of assignment and contractor requirements, and
track customer service related matters.
Often, clients have open positions that may have specific requirements. This gateway is accessible by our clients without the need for particular software or other requirements, and can be accessed from computer browsers and mobile device browsers.
Reliable understands that our platform is not a one-size-fits-all. We collaborate with our clients to make sure the available features and tracking on our platform are tailored to the specific client by adding customized features, when needed.
Our accounting system integrates our electronic timekeeping and billing systems into a continuous record and two levels of review.
Reliable understands that the advanced technologies we use are meant to enhance but not replace our exceptional customer service and collaboration with our clients. We pride ourselves on making customer service and customized solutions a top priority.
We firmly beleive in being proactive to our clients needs, and the use of mission critical technologies is part of our multilayer approach to achieving excellent customer service and customized solutions for all of our clients.